1 reviews | Active since Sept 2013
Scorpion is disappointing
There's a guy i've been communicating with named M Mataboge with regards to my matter. The very first time i called him. He gave me his email address and requested me to forward supporting documentation which i gladly did. After not hearing from him for about two weeks since submitting documentation, I then called. He said they were stuck in their server but was able to retrieve them. He promised to give me an update and now all I do is to wait. I've been waiting ever since. But i honestly find the whole thing strange. I mean, why did he give me his email when he knew fully well that Docs from outside parties get stuck in their server? Scorpion needs to seriously act on this.
This is irritating and disheartening for real.
Thank you for bringing your complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise to you for the delays encountered on your matter herein as well as any inconvenience caused and have attended to rectify this.
We confirm having booked an appointment for you with our Specialist Labour Attorney at our Gandhi offices on the 21st January 2019 where the attorney will take your full instructions, assess your matter and help refer it to the relevant forum.
We hope this helps resolve your concerns and that you will be assisted accordingly.
Should you have further queries regarding this or wish to clarify anything, kindly do not hesitate to contact Mr. Nodada on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly, Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing your complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise to you for the delays encountered on your matter herein as well as any inconvenience caused and have attended to rectify this.
We confirm having booked an appointment for you with our Specialist Labour Attorney at our Gandhi offices on the 21st January 2019 where the attorney will take your full instructions, assess your matter and help refer it to the relevant forum.
We hope this helps resolve your concerns and that you will be assisted accordingly.
Should you have further queries regarding this or wish to clarify anything, kindly do not hesitate to contact Mr. Nodada on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly, Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care