DA
Dexter A
1 reviews | Active since Feb 2019
06 Feb 2019, 09:51
Scorpion is a *****
For the 1st time in two years I claim from Scorpion Legal and my claim is rejected same time. The matter was in the previous week I was harassed by the Metro police and ******. So a ******** case is pending and I was looking to take the matter civilly, but I was rejected with no legal advice.
I was only told they do not cover that, but my Policy is comprehensive as I took the highest. So why would you want to invest in a fruitless investment??? Save your money and look somewhere else, I have been told at work before about these Guys, I didn't believe, but now I have had 1st hand experience and it is a warning to the others... It is only money they are after...
What a waist.
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Scorpion Legal Protection's replyOfficial
07 Feb 2019, 09:11Dear Mr. Aphane,
Thank you for bringing this complaint to our attention.
We confirm that Ms. Liz Nair, Regional Manager responsible for our ******** Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail.
We confirm the following:
- That you were stopped by the police and issued with a traffic fine for driving your vehicle without wearing a seatbelt and holding your cell phone while driving;
- That an Admission of Guilt fine in the sum of R1800-00 was issued against you;
- That we advised you that Scorpion Legal Protection does not pay legal expenses for offences which an admission of guilt fine is payable. Kindly refer to our policy document.
We trust you’ll find this in order and contact us should you have further queries regarding this or any other matter.
Should you wish to clarify anything regarding this we kindly advise you to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Scorpion Legal Protection's reply07 Feb 2019, 09:11
Official
Dear Mr. Aphane,
Thank you for bringing this complaint to our attention.
We confirm that Ms. Liz Nair, Regional Manager responsible for our ******** Claims Department, has contacted you regarding this complaint and that she has discussed it with you in full detail.
We confirm the following:
- That you were stopped by the police and issued with a traffic fine for driving your vehicle without wearing a seatbelt and holding your cell phone while driving;
- That an Admission of Guilt fine in the sum of R1800-00 was issued against you;
- That we advised you that Scorpion Legal Protection does not pay legal expenses for offences which an admission of guilt fine is payable. Kindly refer to our policy document.
We trust you’ll find this in order and contact us should you have further queries regarding this or any other matter.
Should you wish to clarify anything regarding this we kindly advise you to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Kind regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care