CK
Connor K

1 reviews | Active since Jun 2016

06 Aug 2019, 19:42

Scorpion is a bad, heartless, evil and *************

I almost committed suicide, after being heartlesly hurt by the Scorpion Legal by refusing to help me with the civil matter. I have bought the car and the car was taken by the Honeydew detectives claiming that it was **********ly sold to me and they gave it to their Nigerian friends without opening the case or taking the matter to court. I went to Scorpion legal for help and they refused to help me and they told me that it was a business transaction and that I am working so they can't help me to either get my money back or the car back. And they only inform almost a month later of no communication from me. I am deeply hurt, disappointed and I dispise Scorpion right now. No one should be fooled by their lies of being able to help with civil matters

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply10 Aug 2019, 13:27
Official
Dear Ms Letimela,

We acknowledge receipt of your review on this platform and have noted the content thereof for which we thank you.

We confirm that we appointed W.A Opperman Attorneys on 12 July 2019 with whom you consulted regarding your matter. We received the above attorney’s report regarding this matter which informed us that the vehicle referred to herein was a taxify (business), which does not enjoy cover in terms of your policy. You also confirmed this report by the attorney.  

We also discussed this with you in full detail and, in particular, that you have a personal policy with us which covers you and your family and does not cover business related matters, a taxify in this instance. We are unsure what issues you have with this and would like to discuss same with you.

We have attempted to contact you regarding this complaint and that you appeared unwilling to take our calls. We wish to discuss this matter with you so that we may explain our findings regarding your claim herein.

Let us know of your availability so that we may contact you please. Alternatively, you may contact Ms Liz Nair, regional manager responsible for our Civil Claims Department to discuss this claim in full detail.

Ms Nair can be contacted on *** or our Customer Care Department at *** where our staff will gladly assist you.

Thank you kindly,

Adv. Mboneni Rathiyaya
Executive Officer: Legal & Customer Care