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wilson M
1 reviews | Active since Feb 2019
04 Dec 2019, 08:26
Scorpion incompetence
It has been more than six months since I lodged a complaint against someone with scorpion. I am sent from pillar to post with no success. I have already writen a complaint with hellopeter, same day I got a call but I think that was just for the hellopeter ratings as from day of response no follow up has been made....
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Scorpion Legal Protection's replyOfficial
05 Dec 2019, 12:08Hello Wilson,
We confirm that Prenisha Ramduth of our Civil Claims department has contacted you regarding this complaint and that same has been fully discussed with you. We wish to extend our apologies once again for all the bad encounter with the Civil Claims department . We are taking necessary steps to ensure that this does not happen again.
Once again, our apologies for the delay in service and thank you so much for working with us to find an amicable solution herein.
Should you have any further queries or require clarity regarding this, kindly do not hesitate to contact Prenisha Ramduth on *** or our Customer Care team on ***who will gladly assist you.
Thanks and Regards,
Faith Mpungose
Customer Care Manager
Scorpion Legal Protection's reply05 Dec 2019, 12:08
Official
Hello Wilson,
We confirm that Prenisha Ramduth of our Civil Claims department has contacted you regarding this complaint and that same has been fully discussed with you. We wish to extend our apologies once again for all the bad encounter with the Civil Claims department . We are taking necessary steps to ensure that this does not happen again.
Once again, our apologies for the delay in service and thank you so much for working with us to find an amicable solution herein.
Should you have any further queries or require clarity regarding this, kindly do not hesitate to contact Prenisha Ramduth on *** or our Customer Care team on ***who will gladly assist you.
Thanks and Regards,
Faith Mpungose
Customer Care Manager