BM
Baitshoki M
1 reviews | Active since Aug 2016
09 Oct 2023, 10:45
Scorpion failing dismally.
Ive been with them for over 5 years now. This year I asked for assistance to remove me from debt review and up untill now I havent received positive response, I signed power of attorney and they said they woll get back to me in 30days and now it has been more than 3 months and when I call the person who was assigned the case he just tell me that the matter has been transferred to someone else and the person is going to call me and the person never does. I just dont dont have faith in them anymore, they are failing dismally. They do not even respond to my emails.
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Replies (2)
Scorpion Legal Protection's replyOfficial
09 Oct 2023, 11:29Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply09 Oct 2023, 11:29
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
BM
Baitshoki M's updateReviewer Update
01 Apr 2024, 21:48Finally I managed to get the assistance I needed and thanks to Scorpion legal team,especially Zwelinjani Mthembi for your continued support and advice on the above-mentioned matter. My name is finally clear . And this time I was kept up to date and I really appreciate.
BM
Baitshoki M's update01 Apr 2024, 21:48
Reviewer Update
Finally I managed to get the assistance I needed and thanks to Scorpion legal team,especially Zwelinjani Mthembi for your continued support and advice on the above-mentioned matter. My name is finally clear . And this time I was kept up to date and I really appreciate.