KN
Kedibone N
1 reviews | Active since Nov 2018
14 Nov 2018, 13:12
Scorpion failed me
I have been with scorpion for almost three years I have been busy with process of selling my house since last year .all of sudden my liquidator does not corporate , I have a buyer already and she deposited the money to liquidator ,since last year December liquidator deliberately ignore my calls can not get proper information or update regarding this matter till date . I phoned scorpion they said they don't handle such matters what is the use to have legal protection .Are they really protecting their clients only on TV? Or is just another ****
Disappointed first time claimer.
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Replies (2)
Scorpion Legal Protection's replyOfficial
19 Nov 2018, 08:45Dear Kedibone,
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Call Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise for the misunderstanding regarding your matter and have taken necessary steps to address this.
Furthermore, we confirm having advised you of the discussion Welile had with St Aden Liquidators regarding your matter and that he will follow-up on this and provide you with feedback.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Call Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise for the misunderstanding regarding your matter and have taken necessary steps to address this.
Furthermore, we confirm having advised you of the discussion Welile had with St Aden Liquidators regarding your matter and that he will follow-up on this and provide you with feedback.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Scorpion Legal Protection's reply19 Nov 2018, 08:45
Official
Dear Kedibone,
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Call Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise for the misunderstanding regarding your matter and have taken necessary steps to address this.
Furthermore, we confirm having advised you of the discussion Welile had with St Aden Liquidators regarding your matter and that he will follow-up on this and provide you with feedback.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Thank you for bringing this complaint to our attention.
We confirm that Mr. Welile Nodada, Acting Regional Manager responsible for our Legal Call Centre, has contacted you regarding this complaint and that he has discussed it with you in full detail. Once again, we wish to apologise for the misunderstanding regarding your matter and have taken necessary steps to address this.
Furthermore, we confirm having advised you of the discussion Welile had with St Aden Liquidators regarding your matter and that he will follow-up on this and provide you with feedback.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
KN
Kedibone N's updateReviewer Update
18 Feb 2019, 11:27I am pleased that Scorpion is assisting with this matter but the process is very slow and is costing me because Standard Bank need to be paid but no one is updating me like how far are within the process of making transfer of the house and Liquidaters from St Adens who are having a case
KN
Kedibone N's update18 Feb 2019, 11:27
Reviewer Update
I am pleased that Scorpion is assisting with this matter but the process is very slow and is costing me because Standard Bank need to be paid but no one is updating me like how far are within the process of making transfer of the house and Liquidaters from St Adens who are having a case