ZP
Zainub P
1 reviews | Active since Sept 2022
07 Oct 2022, 13:37
Scorpion
I saw the ad on TV to get legal cover with scorpion and sent an sms and got a call. And I agreed to taking the cover I have never received any documentation or even a membership card yet they are debiting my account. Everytime I call the Consultants are so rude and always hanging up or muting me. I spoke so a mpho I spoke to a Lerato an a lot and they where all not helpful. I would like to cancel my agreement with them and join clintel instead you guys are so unprofessional and I feel ****med.
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Scorpion Legal Protection's replyOfficial
07 Oct 2022, 16:05Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Kindly be advised your complaint will be escalated to the Regional manager of our Admin department who will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply07 Oct 2022, 16:05
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Kindly be advised your complaint will be escalated to the Regional manager of our Admin department who will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department