NS
Nthabiseng S
1 reviews | Active since Nov 2014
08 Apr 2015, 13:20
Response regarding legal advice
I have called the legal department seeking legal advice. The consultant promised to send me the forms that I need to fill and send back but never did. My matter is currently getting worse due to delays from scorpion. I cancelled my policy previously due to lack of assistance from you guys when needed.
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Scorpion Legal Protection's replyOfficial
09 Apr 2015, 13:05Hello Nthabee01,
We have listened to recordings of your discussion with our staff member. The matter relates to a debt that you are owing and you are unable to repay the full amount.
Nowhere in the discussion did we find any undertaking by us to send you any forms.
It seems we misunderstood each other. We will call you shortly to get clarity on this, and see if we can help in another way.
Rob Smith
We have listened to recordings of your discussion with our staff member. The matter relates to a debt that you are owing and you are unable to repay the full amount.
Nowhere in the discussion did we find any undertaking by us to send you any forms.
It seems we misunderstood each other. We will call you shortly to get clarity on this, and see if we can help in another way.
Rob Smith
Scorpion Legal Protection's reply09 Apr 2015, 13:05
Official
Hello Nthabee01,
We have listened to recordings of your discussion with our staff member. The matter relates to a debt that you are owing and you are unable to repay the full amount.
Nowhere in the discussion did we find any undertaking by us to send you any forms.
It seems we misunderstood each other. We will call you shortly to get clarity on this, and see if we can help in another way.
Rob Smith
We have listened to recordings of your discussion with our staff member. The matter relates to a debt that you are owing and you are unable to repay the full amount.
Nowhere in the discussion did we find any undertaking by us to send you any forms.
It seems we misunderstood each other. We will call you shortly to get clarity on this, and see if we can help in another way.
Rob Smith