rH
roelien H
1 reviews | Active since Jan 2014
04 Apr 2022, 06:16
Really dissapointed
I am veeeeery annoyed . I needed someone to assist me with a case I had with an issue with my landlord to date no one has come back to me once . I have advised the times I can be called due to work as well and nothing . Now not only have I been paying your company for a service to assist me in need but my case was also not assisted in meaning I have lost money paying you and lost moneu by my case not being taken on. So now who will conpensate me on this loss ? As its clearly too late now to assist but I feel your company has made me loose money .Your urgent assistance will be needed as I am really annoyed .
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Replies (2)0
Replies (2)
Scorpion Legal Protection's replyOfficial
06 Apr 2022, 14:30Dear Roelien
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Mr. Peter Kettles Regional Manager responsible for our Specialist property department , has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Mr.Peter Kettles on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply06 Apr 2022, 14:30
Official
Dear Roelien
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Mr. Peter Kettles Regional Manager responsible for our Specialist property department , has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Mr.Peter Kettles on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's replyOfficial
08 Apr 2022, 14:27Dear Lakhir
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Thava Naidoo Regional Manager responsible for our Labour claims department , has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Ms.Thava Naidoo on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply08 Apr 2022, 14:27
Official
Dear Lakhir
We acknowledge receipt of your complaint on this platform for which we thank you.
We confirm that Ms Thava Naidoo Regional Manager responsible for our Labour claims department , has contacted you regarding this complaint and that he has discussed it with you in full detail.
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected.
We trust this is in order and will let us know should you require further assistance or clarity through Ms.Thava Naidoo on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer