JP
Johan P

1 reviews | Active since Nov 2016

23 Jun 2018, 09:40

Problems needs resolving

Hi. Scorpion is not bad but they have a problem when asking you to send the documents. They only send me an sms with one number that i thought was a fax number. They dont give the fax or email number to send your documents. I fax the documents to the number and it went thru. Yesterday i got an sms that they gonna close my case because i havent sent the documents. It is a problem that should be fixed.

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply25 Jun 2018, 17:00
Official

Dear Johan,

Thanks for bringing your complaint to our attention.

We confirm that we have attempted to reach you on your cell phone listed on your complaint without success as the Phone rang without being answered. We need to discuss your complaint with you and shall be pleased if you could contact the writer back on ***.

Your assistance will be highly appreciated.

Kind regards,

Adv. Mboneni Rathiyaya

Executive Officer: Legal and Customer Care