ZM
Zille M
1 reviews | Active since Jan 2021
22 Jan 2021, 14:23
Poor service I wouldn't recomend it to anyone
Poor service my mother opened a case with scorpion its been 3months now theres no way forward we did all what they've asked but still nothing, she has been paying scorpion for 5years now but they are failing to help her
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Scorpion Legal Protection's replyOfficial
31 Jan 2021, 15:11Dear Phumzile,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding your mother's labour matter.
We confirm that both Maleshnee Pillay, Regional Manager responsible for our Durban Legal Department which is where your mother's case is being handled, as Alina Rampete have contacted you and your mother herein and have discussed your concerns in full detail.
Once again, we wish to apologise for the delays encountered in the handling of your mother's case herein and confirm having advised you that same has been referred to an attorney for further attention and assistance to your mother.
Your mother has also confirmed having received the details of the attorney and will consult with them accordingly.
We trust you'll find this in order and look forward to hear from you by contacting our Customer Care Department should there be anything you or your mother wishes to clarify regarding this or any other matter. Our 24 Hour Contact will await your call.
We confirm that both Maleshnee Pillay, Regional Manager responsible for our Durban Legal Department which is where your mother's case is being handled, as Alina Rampete have contacted you and your mother herein and have discussed your concerns in full detail.
Once again, we wish to apologise for the delays encountered in the handling of your mother's case herein and confirm having advised you that same has been referred to an attorney for further attention and assistance to your mother.
Your mother has also confirmed having received the details of the attorney and will consult with them accordingly.
We trust you'll find this in order and look forward to hear from you by contacting our Customer Care Department should there be anything you or your mother wishes to clarify regarding this or any other matter. Our 24 Hour Contact will await your call.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
Scorpion Legal Protection's reply31 Jan 2021, 15:11
Official
Dear Phumzile,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding your mother's labour matter.
We confirm that both Maleshnee Pillay, Regional Manager responsible for our Durban Legal Department which is where your mother's case is being handled, as Alina Rampete have contacted you and your mother herein and have discussed your concerns in full detail.
Once again, we wish to apologise for the delays encountered in the handling of your mother's case herein and confirm having advised you that same has been referred to an attorney for further attention and assistance to your mother.
Your mother has also confirmed having received the details of the attorney and will consult with them accordingly.
We trust you'll find this in order and look forward to hear from you by contacting our Customer Care Department should there be anything you or your mother wishes to clarify regarding this or any other matter. Our 24 Hour Contact will await your call.
We confirm that both Maleshnee Pillay, Regional Manager responsible for our Durban Legal Department which is where your mother's case is being handled, as Alina Rampete have contacted you and your mother herein and have discussed your concerns in full detail.
Once again, we wish to apologise for the delays encountered in the handling of your mother's case herein and confirm having advised you that same has been referred to an attorney for further attention and assistance to your mother.
Your mother has also confirmed having received the details of the attorney and will consult with them accordingly.
We trust you'll find this in order and look forward to hear from you by contacting our Customer Care Department should there be anything you or your mother wishes to clarify regarding this or any other matter. Our 24 Hour Contact will await your call.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department