VM
Vee M
1 reviews | Active since Jan 2020
18 May 2020, 14:49
Poor service and no communication
Scorpion have not resolved my legal matter. The attorney does not understand my legal matter. Nothing has been done to date, no one calls back.
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Replies (2)0
Replies (2)
Scorpion Legal Protection's replyOfficial
18 May 2020, 15:25Good day Mr. Moodley
We acknowledge receipt of your review registered on this platform for which we thank you.
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to the Durban contact center Regional manager Maleshnee Pillay, who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at **********, should you require further assistance or clarity on anything.
Thank you kindly
Nthabiseng Phetla
Customer care officer
We trust you'll find this in order and will let us know, through our Customer Care Department at **********, should you require further assistance or clarity on anything.
Thank you kindly
Nthabiseng Phetla
Customer care officer
Scorpion Legal Protection's reply18 May 2020, 15:25
Official
Good day Mr. Moodley
We acknowledge receipt of your review registered on this platform for which we thank you.
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to the Durban contact center Regional manager Maleshnee Pillay, who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer Care Department at **********, should you require further assistance or clarity on anything.
Thank you kindly
Nthabiseng Phetla
Customer care officer
We trust you'll find this in order and will let us know, through our Customer Care Department at **********, should you require further assistance or clarity on anything.
Thank you kindly
Nthabiseng Phetla
Customer care officer
Scorpion Legal Protection's replyOfficial
21 May 2020, 08:46Good day Mr. Moodley
We take all our customers' interactions very seriously and have thus escalated same to Maleshnee Pillay as requested.
Maleshnee Pillay will also provide you with her contact details should you require further assistance or clarity on anything.
We take all our customers' interactions very seriously and have thus escalated same to Maleshnee Pillay as requested.
Maleshnee Pillay will also provide you with her contact details should you require further assistance or clarity on anything.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***, .
Kind regards,
Faith Mpungose,
Customer Care Manager.
Scorpion Legal Protection's reply21 May 2020, 08:46
Official
Good day Mr. Moodley
We take all our customers' interactions very seriously and have thus escalated same to Maleshnee Pillay as requested.
Maleshnee Pillay will also provide you with her contact details should you require further assistance or clarity on anything.
We take all our customers' interactions very seriously and have thus escalated same to Maleshnee Pillay as requested.
Maleshnee Pillay will also provide you with her contact details should you require further assistance or clarity on anything.
We trust you'll find this in order and will let us know, through our Customer Care Department at ***, .
Kind regards,
Faith Mpungose,
Customer Care Manager.