ID
Isaac D
1 reviews | Active since May 2018
04 Oct 2022, 06:47
Poor service
I opened a case on the 05-08-2022 even today no one was able to call me. They just debited my account some few days ago. I don’t know why Scorpion is doing this to me and that is a poor service. I contacted them in many ways all they are telling me is “one of the legal advisors will contact you in 24hrs” and it’s a month now waiting for their call. I ran out of options 😔
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Scorpion Legal Protection's replyOfficial
04 Oct 2022, 10:35Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Kindly be advised your complaint will be escalated to the Regional manager of our Specialist Labour department who will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply04 Oct 2022, 10:35
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Kindly be advised your complaint will be escalated to the Regional manager of our Specialist Labour department who will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department