1 reviews | Active since Feb 2013
POOR SERVICE
<p>In 2016 I requested Scorpion to assist me with the cancellation of my debt review Contract with MSA Consultant. I submitted all the documentation which was requested. I was allocated someone to assist me. The only thing she obtained was the documents that were forwarded to my creditors and told me to acquire services from attorney to help me with my case. In the 17.w form its indicated that a court order has been granted so I believe Scorpion was supposed to request also that court order that was granted as indicated in the signed form 17.w from MSA Consultants.</p> <p>I took the advise from the Scorpion Consultant and went to a attorney who is dealing with debt review matters. In that office I was advise that they csnnot assist me as I had an agreement with another party so they cannot request a court order on behalf of another party. They advised that I had to return to that service provider I had an agreement with to request the court order. Up-to now I'mtrying to solve my issue on my own</p> <p> </p> <p>I'm requesting Scorpion Lgal Potection to give proper advises to its client.</p>
Dear Barbara,
Thank you for bringing this complaint to our attention.
We confirm that Ms Parusha Munsamy of our Personal Finance Specialist Department has contacted you regarding this complaint and that same has been discussed with you in full detail.
We confirm having advised you that your matter is receiving our attention and that we currently await confirmation from your debt counsellor that your debt review has been rescinded and shall revert to you upon receipt of such confirmation and copy of the court order.
Should you wish to clarify anything, kindly do not hesitate to contact Ms Stephanie Nagoor on ***, alternatively, Netasha Ramsaroop on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Barbara,
Thank you for bringing this complaint to our attention.
We confirm that Ms Parusha Munsamy of our Personal Finance Specialist Department has contacted you regarding this complaint and that same has been discussed with you in full detail.
We confirm having advised you that your matter is receiving our attention and that we currently await confirmation from your debt counsellor that your debt review has been rescinded and shall revert to you upon receipt of such confirmation and copy of the court order.
Should you wish to clarify anything, kindly do not hesitate to contact Ms Stephanie Nagoor on ***, alternatively, Netasha Ramsaroop on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
I would like to thank Scorpion Legal Protection for the imprompt response on my complain. I appriciate the frequent communication on the progress of my case.
I thank Parusha for the frequent communication and I look forward to work with the allocated Consultant in the name of Natasha.
I would like to thank Scorpion Legal Protection for the imprompt response on my complain. I appriciate the frequent communication on the progress of my case.
I thank Parusha for the frequent communication and I look forward to work with the allocated Consultant in the name of Natasha.
Dear Barbara,
Your feedback is highly appreciated.
We hope for the best on your case.
Mboneni Rathiyaya
Dear Barbara,
Your feedback is highly appreciated.
We hope for the best on your case.
Mboneni Rathiyaya
I would like to thank Netasha Ramsaroop, the consultant that has been allocated with my case. She frequently give progress. I really appreciate her effort.
I hope with her effort, my case will be solved.
I would like to thank Netasha Ramsaroop, the consultant that has been allocated with my case. She frequently give progress. I really appreciate her effort.
I hope with her effort, my case will be solved.