1 reviews | Active since Jan 2016
Poor Service
<p> MY matter is with a Legal Advisor by the name of Babita in Durban -MVA Department since last year .She does not give me feedback regarding my matter since last year .she advice me that it was uncalled for in me complaining on Hell Peter regarding my matter ,</p> <p>Can i please be advice what happend after a letter of demand was sent to respondent as over 20 days has lapsed .</p> <p>when last has she attended my matter ?</p> <p>why has she not given me any feedback ?</p> <p>Is she going to assist me this matter or should i seek other assistance from Cliental .</p> <p>hope she does not call me and tell me that it was not call for in me complaining .</p> <p> </p> <p>Im loosing hope in Scorpion .can my case be given to some one else as this lady from Durban is totally failling to handle my matter or should i go some where else .</p> <p> </p> <p> </p>
Dear Nkosinathi,
Thank you for bringing this complaint to our attention.
We confirm that Ms Stephanie Nagoor and Ms Parusha Naraidoo of our offices have contacted you regarding this complaint and same has been fully discussed with you. Once again, we wish to apologise to you for the delays encountered on your matter. We are taking steps necessary to ensure that this does not happen again.
We confirm having advised you that your matter has been referred to ODBB Attorneys and that you have been provided with the attorneys’ contact details to enable you to make an appointment to consult with them.
Should you have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Ms Stephanie Nagoor or Parusha Naraidoo on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Nkosinathi,
Thank you for bringing this complaint to our attention.
We confirm that Ms Stephanie Nagoor and Ms Parusha Naraidoo of our offices have contacted you regarding this complaint and same has been fully discussed with you. Once again, we wish to apologise to you for the delays encountered on your matter. We are taking steps necessary to ensure that this does not happen again.
We confirm having advised you that your matter has been referred to ODBB Attorneys and that you have been provided with the attorneys’ contact details to enable you to make an appointment to consult with them.
Should you have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Ms Stephanie Nagoor or Parusha Naraidoo on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care