1 reviews | Active since Jan 2017
poor service.
<p>I engaged with scorpion at the beginning of November 2016 and up until the 24/01/2017, my matter has not been resolved . Almost 3 months later and still no conclusion. When I communicate via the net, I do get a lame response "sorry, a manager will call you. Sorry"</p> <p>My matter was refered to other attorneys for an "Opion". Seems like the scoripon has lost its sting and they don't have the resources to assist. Scorpion Legal is definitely not your side. Shocking, disappointed, frustrated.... </p>
Dear Keith,
Thank you for bringing this complaint to our attention.
We confirm that Mrs Liz Nair, Regional Manager responsible for our Claims Department, and Ms Prenitha Chetty of our Specialist Labour Claims Department have both contacted you regarding this complaint and same has been fully discussed with you. Once against we wish to apologise for the misunderstandings end delays encountered on your matter.
We confirm having advised you that your matter has been referred to Smit and Grove Attorneys for their further attention and assistance to yourself and that you were provided with this law firm’s details to enable you to make an appointment to consult with them.
Should you have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Prenitha on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Keith,
Thank you for bringing this complaint to our attention.
We confirm that Mrs Liz Nair, Regional Manager responsible for our Claims Department, and Ms Prenitha Chetty of our Specialist Labour Claims Department have both contacted you regarding this complaint and same has been fully discussed with you. Once against we wish to apologise for the misunderstandings end delays encountered on your matter.
We confirm having advised you that your matter has been referred to Smit and Grove Attorneys for their further attention and assistance to yourself and that you were provided with this law firm’s details to enable you to make an appointment to consult with them.
Should you have further queries regarding this matter or wish to clarify anything, kindly do not hesitate to contact Prenitha on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya, GM – Legal and Customer Care