1 reviews | Active since Jan 2012
Poor Service
<p>I am ashamed to say that I have logged a complaint that I have with the body coporate of where I am staying as well as own , the issue is with levies and chargers that are being added onand of the actions that was taken by the body coporate. Scorpion legal representitve does not understand the issue @ hand and sends out of a rental issue after me emailing and notifing that its about levies and added chargers. So poor understanding of the situation.</p> <p> </p> <p>I have been liasing with Evelyn from the Germiston branch, who had understood my issue and offered good service , I was then refered to Michael Buthelezi who fails to offer good advise and made me feel like he was representing the bodycoporate instead of me as the client. I have seen mails sent of were i could have done as this does not show any efforts or added benefit to me and my family.</p> <p> </p> <p>Case 675803</p> <p> </p>
Hello Nevash,
Thank you for bringing this complaint to our attention.
We have investigated your complaint and wish to discuss our findings with you.
We confirm that Ms Zandile Dlamini of our Property Specialist Department has attempted to contact you on several occasions, the latest being on the 29th August 2016, without success.
Kindly contact Ms Zandile Dlamini on 031 ********** or on e-mail address ********** Alternatively, you can contact our Customer Service Desk on ***or e-mail address ********** where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya
GM – Legal & Customer Care
Hello Nevash,
Thank you for bringing this complaint to our attention.
We have investigated your complaint and wish to discuss our findings with you.
We confirm that Ms Zandile Dlamini of our Property Specialist Department has attempted to contact you on several occasions, the latest being on the 29th August 2016, without success.
Kindly contact Ms Zandile Dlamini on 031 ********** or on e-mail address ********** Alternatively, you can contact our Customer Service Desk on ***or e-mail address ********** where our staff will gladly assist you.
Thanks and regards,
Mboneni Rathiyaya
GM – Legal & Customer Care
