YM
Yanga M
1 reviews | Active since Oct 2017
15 Apr 2023, 08:40
Poor Customer Service
Yesterday I called to get clarity on the email you sent me, I kept on being transferred to your Durban branch and the call rang till it got cut. My issue is not resolved and I'm very frustrated cos I spent whole day yesterday trying to get through to someoneto assist me. This morning you have a nerve of collecting your debit order but you providing me ****ty service.
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Replies (1)
Scorpion Legal Protection's replyOfficial
17 Apr 2023, 09:51Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologise for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply17 Apr 2023, 09:51
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologise for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department