NM
Nthabiseng M
1 reviews | Active since May 2020
18 Mar 2021, 13:01
Payment
I am not a happy customer i have sent an email on the 11th of March 201 at 13:15 to Scorpion and cc Pamela Mndawe complaining regarding payment this the second time receiving the same massage saying i didn't pay but after paying i send proof of payments all the time , Pamela said i am owing for February and i told her that i am paying on the 28th of every month and i paid on the 1st for March for February she never came back to me even today i have sent her an email asking for feedback she didn't reply meaning she doesn't care about customers
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Scorpion Legal Protection's replyOfficial
19 Mar 2021, 09:21Dear Nthabiseng,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness with our personnel and have referred this concern to Mr. Derick van Vuuren, Executive Officer responsible for Premium Collection, who would make contact with you in the next 24 hours to address your concerns, if he has not done so already.
We trust you'll find this in order and look forward to hear from you should you have further queries regarding his or any other matter.
We trust you'll find this in order and look forward to hear from you should you have further queries regarding his or any other matter.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
Scorpion Legal Protection's reply19 Mar 2021, 09:21
Official
Dear Nthabiseng,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness with our personnel and have referred this concern to Mr. Derick van Vuuren, Executive Officer responsible for Premium Collection, who would make contact with you in the next 24 hours to address your concerns, if he has not done so already.
We trust you'll find this in order and look forward to hear from you should you have further queries regarding his or any other matter.
We trust you'll find this in order and look forward to hear from you should you have further queries regarding his or any other matter.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department