1 reviews | Active since Feb 2020
Paying for nothing
****in useless bunch of no goods.
Five times a day Three consecutive days you called me for ONE thing that a manager already sorted. But for the actuator matter, the reason I reached out to you in the first time you choose to call me once a month. Tell me are you with your partner 24/7? Why the **** couldn't you try again. IN CASE YOU HAVE FORGOTTEN I HAVE MADE IT CLEAR THAT I WORK NIGHT SHIFT SO IF YOU SAY YOU GONNA CALL ON A CERTAIN DAY I MAKE SURE MY ****IN PHONE IS ON LOUD. YOU CALL 150 DAYS LATER THAN YOU SAID YOU WOULD WITHOUT EVEN AN EMAIL BEFORE HAND. WHAT THR ACTUAL ****. This is not a free service. You guys are treating me like it's a free or charity case. I have logged two complaints last year and you guys haven't even been productive on any one of them
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to our Regional Manager Ms Liz Nair, responsible for our Durban Back Room and Specialist Contracts Department who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know,through our Customer Care Department, should you require further assistance or clarity on anything.
Thank you kindly,
Faith Mpungose
Customer Care Manager
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to our Regional Manager Ms Liz Nair, responsible for our Durban Back Room and Specialist Contracts Department who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know,through our Customer Care Department, should you require further assistance or clarity on anything.
Thank you kindly,
Faith Mpungose
Customer Care Manager
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department