Pathetic Poorest Service ever

Pathetic Service and Poor Complaint handling Process ,When i joined Scorpion it was only for one simple reason, for them to assist me fight legal battles especially where i strongly feel my rights are violated .I have learned they have no idea what their clients 's expectations are or i am the one who chose the wrong entity for this .A simple case i escalated to them last year September is still not even near to be resolved .Their Service is filthy ,pathetic and the worse complaints handling process ever .I have complaint 4 times already ,Sent numerous emails .My last call i told Nthabiseng that she must request all Officials that have been handling my incident / Complaint to be removed as i suspect integrity issues here ,That hasn't happened as yet .Same Manager in Durban still calls me and switch to a defensive mode make the whole debacle my fault .Fast forward a ******** car track Company sold me a devise telling me they are the best recovery company ,if they don't recover the car you get 150k and that this they are the only company does that .My car was ****** ,i reported it 5 minutes after been ******, NOT recovered and 150k NOT paid .This is the case Scorpion took over a year to resolve for their years and years credit worthy client .All they good at is collection of membership Money. You call for service failure ,they close case without even attempt to resolve .You call again they open new fresh instruction and close before is resolved .This nonsensical behavior by Scorpion is now a norm and appears to be usual Business practice to them