GN
Garison N
1 reviews | Active since Sept 2018
28 Jan 2019, 07:22
Not so good business service
Policy No. ********** , CN:218113 Ref; SLO1/505 I feel like Scorpion Legal Protection is not doing enough to bring this matter to an end. The case turns 5 years in March and the progress is not satisfactory. It seems Scorpion Legal Protection is failing and Rachel Morowane of South African Police Service is getting away with it. I am not happy about this and i feel that Scorpion is the worst in solving legal matters.
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Scorpion Legal Protection's replyOfficial
05 Feb 2019, 07:38Dear Garison
Thank you for bringing your complaint to our attention.
We confirm that Ms Liz Nair Regional Manager of our Civil Claims department, has contacted you regarding this complaint and that she has discussed it with you in full detail. We wish to apologies to you for the delays encountered on your matter herein as well as any inconvenience caused and have attended to rectify this.
We confirmed that your matter is almost at the end at of the pre- trial stage and should be resolved soon.
Once again we apologies for the delays encountered on your matter.
Should you have further queries regarding this or wish to clarify anything, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose,
Customer Care Manager.
Scorpion Legal Protection's reply05 Feb 2019, 07:38
Official
Dear Garison
Thank you for bringing your complaint to our attention.
We confirm that Ms Liz Nair Regional Manager of our Civil Claims department, has contacted you regarding this complaint and that she has discussed it with you in full detail. We wish to apologies to you for the delays encountered on your matter herein as well as any inconvenience caused and have attended to rectify this.
We confirmed that your matter is almost at the end at of the pre- trial stage and should be resolved soon.
Once again we apologies for the delays encountered on your matter.
Should you have further queries regarding this or wish to clarify anything, kindly do not hesitate to contact Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose,
Customer Care Manager.