NN
Nonhlahla N
1 reviews | Active since Jan 2020
23 Jan 2020, 10:36
Not assisted
If I could rate scorpion a - 100 I would. My grandmother was paying scorpion from her pension money for more than 10nyears, when she finally needed their legal assistance in regards to her house she was told scorpion would not pay for her case because she had minimum chances of winning in the case, instead they sent her to wits so she could be assisted by students who were doing their articles. We are very disappointed about how her case was handled, I'd like to believe that they are a ***** company because you get on assistance whatsoever.
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Scorpion Legal Protection's replyOfficial
23 Jan 2020, 12:03Dear Nonhlanhla
Thank you for bringing this complaint to our attention.
We confirm that you have been contacted by Kingsly Malabi in our Customer Care department in order to gather all facts to the complaint raised.
We apologize to you and your grandmother for the lack of service that has been encountered.
Kingsly Malabi in our Customer Care department will contact you back tomorrow as you have requested.
Should you wish to make contact with us, you are welcomed to contact our Customer Care Department on ***where our staff will gladly assist you.
Should you wish to make contact with us, you are welcomed to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly.
Faith Mpungose
Customer Care Manager.
Scorpion Legal Protection's reply23 Jan 2020, 12:03
Official
Dear Nonhlanhla
Thank you for bringing this complaint to our attention.
We confirm that you have been contacted by Kingsly Malabi in our Customer Care department in order to gather all facts to the complaint raised.
We apologize to you and your grandmother for the lack of service that has been encountered.
Kingsly Malabi in our Customer Care department will contact you back tomorrow as you have requested.
Should you wish to make contact with us, you are welcomed to contact our Customer Care Department on ***where our staff will gladly assist you.
Should you wish to make contact with us, you are welcomed to contact our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly.
Faith Mpungose
Customer Care Manager.