NH
Naomie H
1 reviews | Active since Oct 2014
01 Sept 2022, 14:15
No Urgency in Claims!!!!
There is no urgency and no empathy towards claims, one have to continuously follow up and send numerous emails. I had to deal with one claim for 2 years, a waist of my time and money. I should have cancelled my policy a long time ago and now I finally had the courage and I am busy looking for a New Legal Cover. This is my own personal experience and I am very disappointed I must say.
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Scorpion Legal Protection's replyOfficial
03 Sept 2022, 12:25Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply03 Sept 2022, 12:25
Official
Dear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department