TN
Thembelihle N
1 reviews | Active since Oct 2015
13 Oct 2015, 08:06
NO RESPONSE TO REQUEST
I have been paying scorpion legal since 2013, but this month when I needed their assistance they totally ignored my request.<br> <br> I spoke to a legal advisor who took all my details, she asked that I email the documents. which I did, but she never got back to me. <br> <br> Worse service EVER.
Helpful (0)
Replies (1)0
Replies (1)
Scorpion Legal Protection's replyOfficial
15 Oct 2015, 11:49Hello Lihlengcamu,
We have reviewed your complaint and we apologise for the not getting back to you sooner. Upon investigating we found that we had logistical issues to register your case in Germiston during the last few days.
This has now been resolved. We have started working on your matter and we have already given you feedback yesterday on progress made. We will continue our follow-ups today and we will update you on further progress.
Our Regional manager - Darius Molobi - is personally keeping an eye on the progress of your matter. Please feel free to call him on Tel : 011 - *** if you have any further questions.
Thank you
Rob Smith
We have reviewed your complaint and we apologise for the not getting back to you sooner. Upon investigating we found that we had logistical issues to register your case in Germiston during the last few days.
This has now been resolved. We have started working on your matter and we have already given you feedback yesterday on progress made. We will continue our follow-ups today and we will update you on further progress.
Our Regional manager - Darius Molobi - is personally keeping an eye on the progress of your matter. Please feel free to call him on Tel : 011 - *** if you have any further questions.
Thank you
Rob Smith
Scorpion Legal Protection's reply15 Oct 2015, 11:49
Official
Hello Lihlengcamu,
We have reviewed your complaint and we apologise for the not getting back to you sooner. Upon investigating we found that we had logistical issues to register your case in Germiston during the last few days.
This has now been resolved. We have started working on your matter and we have already given you feedback yesterday on progress made. We will continue our follow-ups today and we will update you on further progress.
Our Regional manager - Darius Molobi - is personally keeping an eye on the progress of your matter. Please feel free to call him on Tel : 011 - *** if you have any further questions.
Thank you
Rob Smith
We have reviewed your complaint and we apologise for the not getting back to you sooner. Upon investigating we found that we had logistical issues to register your case in Germiston during the last few days.
This has now been resolved. We have started working on your matter and we have already given you feedback yesterday on progress made. We will continue our follow-ups today and we will update you on further progress.
Our Regional manager - Darius Molobi - is personally keeping an eye on the progress of your matter. Please feel free to call him on Tel : 011 - *** if you have any further questions.
Thank you
Rob Smith