1 reviews | Active since Dec 2015
No Response
<p>I've written to Scorpion asking for legal assistance on several matters and no response or whatsoever from them, I even had to struggle just to receive an ackowledgment of what I'd sent them.</p> <p>Any documentation that I ask from them simply gets ignored. *****.</p>
Hello Mawanda,
Thank you for bringing your complaint to our attention.
We confirm the telephonic discussions we’ve had with you regarding this complaint through Ms Parusha Naraidoo and Babitha Rampertab of our Motor Vehicle Collision Specialist Department in which this complaint was fully discussed with you. We apologise for the delays encountered in attending to your matter and addressing this with our staff.
We confirm further having advised you that your matter is receiving our utmost attention and that we are in the process of obtaining the details of the person that collided with you to enable us to proceed with a letter of demand in respect of the reasonable costs of repairs to your motor vehicle. We will keep you informed of further developments in due course.
Should you however have further queries regarding this or any other matter or wish to clarify anything, kindly do not hesitate to contact Parusha Naraidoo on 031- *** or our Customer Service Desk on ***.
Kind regards,
Mboneni Rathiyaya
GM – Legal and Customer Care
Hello Mawanda,
Thank you for bringing your complaint to our attention.
We confirm the telephonic discussions we’ve had with you regarding this complaint through Ms Parusha Naraidoo and Babitha Rampertab of our Motor Vehicle Collision Specialist Department in which this complaint was fully discussed with you. We apologise for the delays encountered in attending to your matter and addressing this with our staff.
We confirm further having advised you that your matter is receiving our utmost attention and that we are in the process of obtaining the details of the person that collided with you to enable us to proceed with a letter of demand in respect of the reasonable costs of repairs to your motor vehicle. We will keep you informed of further developments in due course.
Should you however have further queries regarding this or any other matter or wish to clarify anything, kindly do not hesitate to contact Parusha Naraidoo on 031- *** or our Customer Service Desk on ***.
Kind regards,
Mboneni Rathiyaya
GM – Legal and Customer Care