No reply on emails send to scorpion

"Dear Scorpion,

I am writing to follow up on a phone call I received from your team on August 14, 2025, at 11:03 AM. During the call, it was promised that I would receive an email with detailed information. However, I have yet to receive the email.

Despite sending multiple emails, I have not received a response or a return call. I would appreciate it if you could look into this matter and provide me with the necessary information or a status update.

Thank you for your attention to this matter.