1 reviews | Active since Jan 2018
No progress
I made a claim last year and it was advice that is a civil matter. Even up to today the person has not been contacted, every time they say they will sent documents to the person and am still waiting
Dear Simon,
Thank you for bringing this complaint to our attention.
We confirm that Ms Stephanie Nagoor, Regional Manager responsible for our Motor Vehicle Specialist Department, has contacted you regarding this complaint and that she has discussed this with you in full detail. Once again, we wish to apologise for the delays encountered in acknowledging receipt of your documents.
We confirm having advised you that your matter is receiving attention by our above Specialist department and that you have been provided with feedback on the progress thereof. We confirm further that our Legal Advisor responsible for your matter will keep you informed of further developments as they unfold.
Should you have further queries or wish to clarify anything regarding this matter, kindly do not hesitate to contact Stephanie on *** or our Customer Care Centre on ***where are staff will gladly assist you.
Kind regards,
Mboneni Rathiyaya
GM – Legal and Customer Care
Dear Simon,
Thank you for bringing this complaint to our attention.
We confirm that Ms Stephanie Nagoor, Regional Manager responsible for our Motor Vehicle Specialist Department, has contacted you regarding this complaint and that she has discussed this with you in full detail. Once again, we wish to apologise for the delays encountered in acknowledging receipt of your documents.
We confirm having advised you that your matter is receiving attention by our above Specialist department and that you have been provided with feedback on the progress thereof. We confirm further that our Legal Advisor responsible for your matter will keep you informed of further developments as they unfold.
Should you have further queries or wish to clarify anything regarding this matter, kindly do not hesitate to contact Stephanie on *** or our Customer Care Centre on ***where are staff will gladly assist you.
Kind regards,
Mboneni Rathiyaya
GM – Legal and Customer Care
Thanks Simon.
Your feedback is highly appreciated.
Regards,
Adv. M Rathiyaya
Thanks Simon.
Your feedback is highly appreciated.
Regards,
Adv. M Rathiyaya