EM
Edward M

1 reviews | Active since Jun 2016

07 Jun 2016, 12:58

No interaction with clients

<p>I lodged a complaint with Scorpion on Friday, 27 May 2016. Today is Monday, 07 June 2016 and I have no feedback from Scorpion. This really makes you wonder if you cannot respond to complains that how the representation in legal matters is. The matters between yourself and attorneys are even late due to your ignorance. </p>

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply15 Jun 2016, 11:03
Official

Hello Edward,

Thank you for bringing this complaint to our attention.

We confirm that Ms Thavamanie Naidoo of our Labour Claims Department in Germiston has contacted you regarding this complaint and that same has been fully discussed with you.

We confirm further having advised you that we have re-referred your matter to another panel attorney, ODBB Attorneys in Johannesburg, for their assessment and advice and that you are happy with this development.

Should you have any further queries or require clarity regarding this, kindly do not hesitate to contact Thavamanie Naidoo on 011 ********** or our Customer Service Desk staff on ***who will gladly assist you.

Kind regards,

Mboneni Rathiyaya

GM - Legal and Customer Care