fM
fundiswa M
1 reviews | Active since Oct 2013
25 Nov 2015, 09:43
no feedback
i have been calling scorpion fo the past 3 days.i am nt receivijg any feedback .its not the first time im receiving this treatment.i called several times
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Replies (1)
Scorpion Legal Protection's replyOfficial
27 Nov 2015, 14:20Hello majola12,
We regret not communicating more effectively with you.
We have traced all communications with you to see how we can improve, and our records seems to indicate that we did respond to you within our standard benchmark response time limits. It appears that you did not receive a response e-mail from us, which made you file this complaint.
We understand this has been resolved and we have already discussed with you how we intend solving this matter. You also have all the contact details of the legal advisors working on your case. Please call them directly if you want to get an update. We will keep you updated with the progress.
We trust this resolves your complaint.
Rob Smith
We regret not communicating more effectively with you.
We have traced all communications with you to see how we can improve, and our records seems to indicate that we did respond to you within our standard benchmark response time limits. It appears that you did not receive a response e-mail from us, which made you file this complaint.
We understand this has been resolved and we have already discussed with you how we intend solving this matter. You also have all the contact details of the legal advisors working on your case. Please call them directly if you want to get an update. We will keep you updated with the progress.
We trust this resolves your complaint.
Rob Smith
Scorpion Legal Protection's reply27 Nov 2015, 14:20
Official
Hello majola12,
We regret not communicating more effectively with you.
We have traced all communications with you to see how we can improve, and our records seems to indicate that we did respond to you within our standard benchmark response time limits. It appears that you did not receive a response e-mail from us, which made you file this complaint.
We understand this has been resolved and we have already discussed with you how we intend solving this matter. You also have all the contact details of the legal advisors working on your case. Please call them directly if you want to get an update. We will keep you updated with the progress.
We trust this resolves your complaint.
Rob Smith
We regret not communicating more effectively with you.
We have traced all communications with you to see how we can improve, and our records seems to indicate that we did respond to you within our standard benchmark response time limits. It appears that you did not receive a response e-mail from us, which made you file this complaint.
We understand this has been resolved and we have already discussed with you how we intend solving this matter. You also have all the contact details of the legal advisors working on your case. Please call them directly if you want to get an update. We will keep you updated with the progress.
We trust this resolves your complaint.
Rob Smith