1 reviews | Active since Dec 2009
NO FEEDBAC****
<p>I have logged my query on the scorpion website on the 23rd of May asking for legal assistance. A consultant (Thulisile) then called me asking for documentation which I’ve send on the same day. They’ve confirmed they’ve received the documents but until today no-one has bothered to update me on the matter. I called then 4 days later and Thulisile promised to call me back in 5 minutes. I’m still waiting… this is unacceptable.</p>
Hello Kgomotso,
Thank you for bringing this complaint to our attention.
We confirm that Ms Zandile Dlamini and Shavanie Naicker of our Property Specialist Department have contacted you regarding this complaint and that same has been fully discussed with you. We apologise for the delays encountered in attending to your matter herein and are addressing this with our staff.
We confirm that you have now received legal advice regarding this matter as per your requirement and that you are happy with same.
Should you require any further assistance regarding this or any other matter, kindly do not hesitate to contact Ms Zandile Dlamini on *** of our Property Specialist Department or our Customer Service Desk on ***who will gladly assist you.
Kind regards,
Mboneni Rathiyaya
GM – Legal and Customer Care
Hello Kgomotso,
Thank you for bringing this complaint to our attention.
We confirm that Ms Zandile Dlamini and Shavanie Naicker of our Property Specialist Department have contacted you regarding this complaint and that same has been fully discussed with you. We apologise for the delays encountered in attending to your matter herein and are addressing this with our staff.
We confirm that you have now received legal advice regarding this matter as per your requirement and that you are happy with same.
Should you require any further assistance regarding this or any other matter, kindly do not hesitate to contact Ms Zandile Dlamini on *** of our Property Specialist Department or our Customer Service Desk on ***who will gladly assist you.
Kind regards,
Mboneni Rathiyaya
GM – Legal and Customer Care