EP
Ethel P

1 reviews | Active since Jan 2025

01 Mar 2021, 09:29

No fast action

I would score a zero, if I could. They promise fast action and 24 hrs, but I am about to be sent to the courts because Scorpion Legal has not taken fast action. They cape telling me that the case handler will call me.. this is every time I call. What am I paying for?

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply04 Mar 2021, 09:53
Official
Dear Ethel,
  
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding your civil matter and have addressed this with the relevant department responsible for your case..
 
We confirm that both Maleshnee Pillay, Regional Manager responsible for our Motor Vehicle Specialist Department which is where your case is being handled, as well as Candice Pillay have contacted you herein and have discussed your concerns in full detail.
  
Once again, we wish to apologize for the delays encountered in the handling of your matter herein and confirm having advised you that same is receiving our undivided attention. You have been advised further of the feedback attained this far.
 
We trust you'll find this in order and look forward to hear from you should there be anything else you wish to clarify regarding this or any other matter. Our 24-Hour Contact will await your call. 
Thank you kindly,
 Adv. Mboneni RathiyayaExecutive Officer: Legal Department