No Communication
Is it compulsory that I will only be taken seriously after using this platform to complain.
Sent and I'm still being ignored.
Please cancel my contantract with you. I will also reverse your debit order without even having to go to the bank for this month and next then block you.
I can't be begging for assistance.
Dear Lebogang,
Thank you for bringing this complaint to our attention.
We confirm that Ms Maleshnee Pillay and Liz Nair of our offices have both contacted you regarding this complaint and that they have discussed it with you in full detail. Once again, we wish to apologise for the lack of feedback from our Legal Advisor and have addressed this with the employees concerned.
We confirm also having discussed your matter with you in full detail and have also advised you of further documentation that needs to eb submitted to enable us assess this matter. Further than that this matter is receiving our undivided attention and will keep you posted of further developments in this regard.
Should you however have further queries regarding this matter, kindly do not hesitate to contact Ms Maleshnee Pillay or Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care
Dear Lebogang,
Thank you for bringing this complaint to our attention.
We confirm that Ms Maleshnee Pillay and Liz Nair of our offices have both contacted you regarding this complaint and that they have discussed it with you in full detail. Once again, we wish to apologise for the lack of feedback from our Legal Advisor and have addressed this with the employees concerned.
We confirm also having discussed your matter with you in full detail and have also advised you of further documentation that needs to eb submitted to enable us assess this matter. Further than that this matter is receiving our undivided attention and will keep you posted of further developments in this regard.
Should you however have further queries regarding this matter, kindly do not hesitate to contact Ms Maleshnee Pillay or Ms Liz Nair on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you and regards,
Adv. Mboneni Rathiyaya
Executive Officer: Legal and Customer Care