KB
Keshnee B

1 reviews | Active since Aug 2019

29 Sept 2023, 07:25

No Client Service

Scorpion legal protection, referred my case to JA van wyk Attorneys and the were busy with my case since 2018, and then the attorneys paid the money into the incorrect bank account, they refuse to take accountability for paying into the wrong account and rather opted to drop my case after so many years and now Scorpion will be referring my case to new attorneys which may take another 5 years to get R2000, JA van wyk Attorneys are not good attorneys, they dont give you feedback on your case, you will request for feedback several times and then get a response with all legal terminology like we studied law and can understand what they are saying i had to use google most of the time to look for the meaning of the words they used, I really think Scorpion should not be referring clients to them if Scorpion wants to keep their clients happy. Scorpion was cc'd on all correspondence with the attorneys and not once did they intervene when the attorneys were defending themselves against me, this is the service we receive from Scorpion.

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply29 Sept 2023, 08:26
Official
 
Dear Sir/Madam 

Thank you for contacting us.  We have noted your complaint and apologies for the break in service. 

Our dedicated contact person will contact you within 24 working hours. 

Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on *** 

We sincerely appreciate your feedback. 

Best Regards 

Customer Care Department