dM
dudu M

1 reviews | Active since May 2017

10 May 2017, 09:59

My matter of a year was resolved within a month

<p>Thandiwe Ndunge assisted me with the matter with Telkom, i app**** for a 3g and my application was not approved. And a month after that Telkom started deducting money from my account and i only realised after a month and could not reverse the first installment. I went to Telkom and they confirmed that the devise was given to someone in midrand and he was paying for it. i went to Telkom several times and they promised to address the issue but still they continued to deduct money for about a year. untill i reported the matter to my local scopion branch.</p>

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply10 May 2017, 10:56
Official

Hello Dudu,

Thank yu so much for the compliment.

We are glad to hear that Scorpion has assisted you so well with your dispute with Telkom Mobile and that you are happy with the service and outcome achieved.

We appreciate this encouraging feedback and will be sure to bring it to Thandiwe's attention as well.

Thanks and regards,

Mboneni Rathiyaya

GM - Legal and Customer Care.