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MANDLA MISHACK MAKHANYA mandlamakhanya

1 reviews | Active since Jul 2020

06 Nov 2020, 09:52

Mr

Good morning Peter iam currently experiencing bad customer service with scorpion i know my first review was a good one problem they very skillful in delaying techniques they will promise and act like everything is going well and keep on saying we need this we need this to be able to help eventually you provide everything still they requested same documents they requested before they are not attorneys they are order taker I a have a vehicle matter with them all I get is drama the first specialist that was dealing with my case is no more now onother one bussy with the case and iam paying every month and is been years thats a lot of money to get such service. My vehicle matter is going to turn 1 year next year January that's very long and have wasted so much money on getting quotes I provided every thing they need but no progress

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply10 Nov 2020, 06:45
Official
Dear Mandla,

We acknowledge receipt of your review posted on this platform for which we thank you.

We are sorry to hear about your unhappiness about the manner and pace at which your matter is being handled by our Specialist Department. We have referred this concern to Ms. Maleshnee Pillay, Regional Manager responsible for our above department, who has tried to reach you on your mobile phone without success.

She has also sent you an e-mail requesting you to advise of a time convenient to you for us to call you. Kindly advise according by responding to the aforementioned e-mail.

We trust you'll find this in order and look forward to hear from you.
 
Thank you kindly,

Adv. Mboneni Rathiyaya
Executive Officer: Legal Department