JS
Jo-Ann Stanley
1 reviews | Active since Feb 2019
16 Oct 2020, 09:51
LEGAL PROTECTION COMPANY WITH NO LAWYERS
My Dad has been seeking legal assistance for months now for unfair labour practice and has been paying scorpion for 5 years now. He keeps getting told there are NO LAWYERS! They are not assisting him or hearing him out. I am appalled !
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Replies (3)0
Replies (3)
Scorpion Legal Protection's replyOfficial
24 Oct 2020, 12:33Dear Jo-Ann,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding the lack of assistance on your father’s case reported to our offices.
We confirm that Ms. Maleshnee Pillay, Regional Manager responsible for our Newcastle Attorney Express branch, has contacted both your father and the Attorney regarding this matter and that have addressed the miscommunication.
We also confirm that Mr. Pashian Rajoo of our Durban branch has also had a telephonic consultation with your father and that an additional new case has been reported.
In the light of the above, we are confident that your father’s concerns have been addressed and that he is being assisted with his legal matters.
We trust this is in order and that you will let us know should you or your father wish to clarify anything regarding this or any other matter.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
Scorpion Legal Protection's reply24 Oct 2020, 12:33
Official
Dear Jo-Ann,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your unhappiness regarding the lack of assistance on your father’s case reported to our offices.
We confirm that Ms. Maleshnee Pillay, Regional Manager responsible for our Newcastle Attorney Express branch, has contacted both your father and the Attorney regarding this matter and that have addressed the miscommunication.
We also confirm that Mr. Pashian Rajoo of our Durban branch has also had a telephonic consultation with your father and that an additional new case has been reported.
In the light of the above, we are confident that your father’s concerns have been addressed and that he is being assisted with his legal matters.
We trust this is in order and that you will let us know should you or your father wish to clarify anything regarding this or any other matter.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
JS
Jo-Ann Stanley's updateReviewer Update
25 Oct 2020, 06:43Yes we received prompt response and help from your team after this review as your head offices were not aware of the lack of service at your Newcastle branch. Thank you for your assistance
JS
Jo-Ann Stanley's update25 Oct 2020, 06:43
Reviewer Update
Yes we received prompt response and help from your team after this review as your head offices were not aware of the lack of service at your Newcastle branch. Thank you for your assistance
Scorpion Legal Protection's replyOfficial
26 Oct 2020, 07:45Morning Jo-Ann,
Thanks very much for the feedback. It is highly appreciated.
Thank you kindly,
Thanks very much for the feedback. It is highly appreciated.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
Scorpion Legal Protection's reply26 Oct 2020, 07:45
Official
Morning Jo-Ann,
Thanks very much for the feedback. It is highly appreciated.
Thank you kindly,
Thanks very much for the feedback. It is highly appreciated.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department