Legal matters

I reported my case to scorpion legal in march this year after some months the told me that my case is close i must go to ccma, i went to ccma and got helped until i recieved a enforcement form, i called the scorpion legal to book an appointment when I went there they told me that my case is mixed so the consultant opened another file and I was referred to an attornies from there i never heard anything from the Attorneys when i call the scorpion they told me that my case is at attorneys and I called the Attorney they told me that they are busy they come back to but they never came back to me. So i don't know what to do now, every month I am paying scorpion, if I cancel the policy i will lose my money because there's nothing that these policy helping.