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Joan S
1 reviews | Active since Sept 2020
03 Jan 2022, 16:14
Legal matter
I had a Labour matter and Scorpion was not helpful at all.. I had to sort out the problem myself Will not recommend them.
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Replies (1)
Scorpion Legal Protection's replyOfficial
11 Jan 2022, 16:04Dear Joan
Thank you for bringing this complaint to our attention.
We confirm that Ms Thava Naidoo ,Regional Manager responsible for our Labour claims department , has contacted you regarding this complaint and that she has discussed it with you in full detail.
Once again, we wish to apologies for the misunderstanding regarding your matter and have taken necessary steps to address this.
Once again, we wish to apologies for the misunderstanding regarding your matter and have taken necessary steps to address this.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer
Scorpion Legal Protection's reply11 Jan 2022, 16:04
Official
Dear Joan
Thank you for bringing this complaint to our attention.
We confirm that Ms Thava Naidoo ,Regional Manager responsible for our Labour claims department , has contacted you regarding this complaint and that she has discussed it with you in full detail.
Once again, we wish to apologies for the misunderstanding regarding your matter and have taken necessary steps to address this.
Once again, we wish to apologies for the misunderstanding regarding your matter and have taken necessary steps to address this.
Should you wish to clarify anything regarding this matter kindly do not hesitate to contact Welile Nodada or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Nthabiseng Phetla
Customer Care Officer
Nthabiseng Phetla
Customer Care Officer