Legal Advise

I have logged in a call months back regarding my car. I know scorpion has large number of people needing assistance but I honestly think at time one is drained emotionally. I have been having a problem with the car I purchased on 12 March 2018. The dealership is fixing it for the third to the fourth time now. I don't want the car anymore. I was adives if the car encounter a problem for the third time, they will contact the dealership and tell them to reverse the contract, As I'm writing this the car was taken to the dealership on tuesday and yesterday I was told to come and collect it. I have informed the lady that is assisting me with my case and however it seems like she didn't contact them and I'm also trying to contact her to tell her what is going but unfortunetely she is unavailable. I called head office for legal advise on whether to go pick up the car or not even if I'm fed up with it but hey no luck. so what is the use to have lawyers you pay for but there is no one to give legal advise when you need it most.can someone atleast call me and let me what to do it as I'm clueless because the case is in your hands.