LM
Lerato M
1 reviews | Active since Jan 2025
27 Jan 2025, 05:22
It took a while for me to get feedback as they sent an sms which required the proof to my dad which I don't understand how as they did ask me to confirm my number
It took a while for me to get feedback as they sent an sms which required the proof to my dad which I don't understand how as they did ask me to confirm my number. I was then contacted on the 15th Jan in the morning (school opening)and I kindly asked her to call her around 10h00 - 11h00 as I will be free from then but she never called back. I then called scorpion again on the 16th and explained how I have been waiting for someone to help me but with no luck. I was then assured that I will be getting a call soon. I did receive a call from Ms Musa and I'm happy with the service.
Helpful (0)
Replies (1)0
Replies (1)Scorpion Legal Protection's replyOfficial
27 Jan 2025, 08:08ear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
Scorpion Legal Protection's reply27 Jan 2025, 08:08
Official
ear Sir/Madam
Thank you for contacting us. We have noted your complaint and apologies for the break in service.
Our dedicated contact person will contact you within 24 working hours.
Should you require any further assistance please do not hesitate contact our Customer Care department on ***or send us a WhatsApp on ***
We sincerely appreciate your feedback.
Best Regards
Customer Care Department
