MS
Michael S
1 reviews | Active since Mar 2009
17 Mar 2021, 18:34
Is Scorpion Legal discriminate against *** Couples???
I just signed up for a new membership and was told, that my husband is not covered! We are *** and have only a life partnership! 19 years ago we were not able to get married. We never had a problem with any of our insurances but the women from Scorpion insist, that they only cover you if you are married! If this is the case??? Is this even legal??? We are not going through all of the wedding stuff again only for Scorpion Insurance! We are married, with party and friends & Family 19 years ago and I think Scorpion Legal should respect this like all our other insurances! (No insurance had any problems with our life partnership!)
I got my permanent residence with our partnership!
Thanks Michael Schuchardt
Helpful (0)
Replies (3)0
Replies (3)
Scorpion Legal Protection's replyOfficial
18 Mar 2021, 07:49Dear Michael,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your bad experience with our personnel and have referred this concern to Ms. Loraine Viljoen, Regional Manager responsible for our Telemarketing Department, who should make contact with you in the next 24 hours to address your concerns.
We wish to assure you that Scorpion Legal Protection does not discriminate against *** couples in any manner or form and we will investigate this complaint to the best of our ability to ensure that quality service and peace of mind, which all our members are entitled to, is made available to you.
We trust you'll find this in order and look forward to hear more from you by contacting us through our Customer Care Department where our staff will gladly assist you.
We wish to assure you that Scorpion Legal Protection does not discriminate against *** couples in any manner or form and we will investigate this complaint to the best of our ability to ensure that quality service and peace of mind, which all our members are entitled to, is made available to you.
We trust you'll find this in order and look forward to hear more from you by contacting us through our Customer Care Department where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
Scorpion Legal Protection's reply18 Mar 2021, 07:49
Official
Dear Michael,
We acknowledge receipt of your review posted on this platform for which we thank you.
We acknowledge receipt of your review posted on this platform for which we thank you.
We are sorry to hear about your bad experience with our personnel and have referred this concern to Ms. Loraine Viljoen, Regional Manager responsible for our Telemarketing Department, who should make contact with you in the next 24 hours to address your concerns.
We wish to assure you that Scorpion Legal Protection does not discriminate against *** couples in any manner or form and we will investigate this complaint to the best of our ability to ensure that quality service and peace of mind, which all our members are entitled to, is made available to you.
We trust you'll find this in order and look forward to hear more from you by contacting us through our Customer Care Department where our staff will gladly assist you.
We wish to assure you that Scorpion Legal Protection does not discriminate against *** couples in any manner or form and we will investigate this complaint to the best of our ability to ensure that quality service and peace of mind, which all our members are entitled to, is made available to you.
We trust you'll find this in order and look forward to hear more from you by contacting us through our Customer Care Department where our staff will gladly assist you.
Thank you kindly,
Adv. Mboneni Rathiyaya
Executive Officer: Legal Department
MS
Michael S's updateReviewer Update
19 Mar 2021, 16:22Thanks, Loraine Viljoen for the quick responce! Scorpion Legal recognizes our life partnership and my Husband is also insured under the same policy! Glad we could sort this out.
MS
Michael S's update19 Mar 2021, 16:22
Reviewer Update
Thanks, Loraine Viljoen for the quick responce! Scorpion Legal recognizes our life partnership and my Husband is also insured under the same policy! Glad we could sort this out.
Scorpion Legal Protection's replyOfficial
21 Mar 2021, 08:00Thanks Michael.
Your feedback is highly appreciated.
Kind regards,
Adv. M Rathiyaya
Your feedback is highly appreciated.
Kind regards,
Adv. M Rathiyaya
Scorpion Legal Protection's reply21 Mar 2021, 08:00
Official
Thanks Michael.
Your feedback is highly appreciated.
Kind regards,
Adv. M Rathiyaya
Your feedback is highly appreciated.
Kind regards,
Adv. M Rathiyaya