BB
BIANCASTOLTZ B

1 reviews | Active since Sept 2014

17 Jan 2017, 11:03

Incorrect information, waiting period and no responsing.

<p>i join Scorpion since Nov 16 and i asked someone what is waiting period and he told me its one month notice and in Dec 16 and Jan 17 i left message to ask for lawyer no one response it to me and i said contact me via email but some of them give me call. i am hard of hearing how can you phone someone who have hearing impairement?</p> <p>you can think for yourself inside to contact via email.</p> <p> </p> <p>if you dont fix it then please refund all my monies that i invested it into your account.</p>

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Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply25 Jan 2017, 15:29
Official

Dear Bees28,

Thank you for bringing this complaint to our attention.

We have attempted to contact you on several occasions without success with the view of clarifying your complaint. We have sent e-mails to you that remain unanswered.

To enable us to address your complaint herein we kindly request you to contact us back per return e-mail on ***.

Alternatively, you can also contact Mr Bongani Sibanda, Manager responsible for our Telesales Department on *** or by e-mail on *** or our Customer Care Department on ***where our staff will gladly assist you.

Thanks and regards
Mboneni Rathiyaya, GM – Legal and Customer Care