1 reviews | Active since Sept 2015
*********** service
I have 3 ongoing case with Scorpion Legal Protection but not even 1 case has been resolved.
the most frustrating part is i always have to call them to follow up and only to find out that there is no progress at all.
What am i paying?
this is ****ing me off, from now on i will block the debit orders until all my matters are resolved. Just lemme know if scorpion legal is too *********** to deal with this mine cases, then i can go to competent legal companies.
Dear Phumlani,
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this complaint and that he has discussed this with you in full detail. We are sorry that our feedback was not readily available to you when you needed it. We are addressing this with our staff.
We confirm having updated you on all the three matters raised in this complaint and that all are receiving ours and the attorney’s undivided attention. In respect of the third matter, we confirm having advised you that we await your submission of outstanding documents to enable us to assess this matter.
Should you require clarity or further information regarding any of these matters, kindly do not hesitate to contact Mr Molobi on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya, GM – Legal and Customer Care
Dear Phumlani,
Thank you for bringing this complaint to our attention.
We confirm that Mr Darius Molobi, Regional Manager responsible for our Legal Contact Centre, has contacted you regarding this complaint and that he has discussed this with you in full detail. We are sorry that our feedback was not readily available to you when you needed it. We are addressing this with our staff.
We confirm having updated you on all the three matters raised in this complaint and that all are receiving ours and the attorney’s undivided attention. In respect of the third matter, we confirm having advised you that we await your submission of outstanding documents to enable us to assess this matter.
Should you require clarity or further information regarding any of these matters, kindly do not hesitate to contact Mr Molobi on *** or our Customer Care Centre on ***where our staff will gladly assist you.
Thanks and regards,
Adv. Mboneni Rathiyaya, GM – Legal and Customer Care