NM
Nthatisi M
1 reviews | Active since Oct 2015
14 Oct 2015, 13:48
I'm not happy cos I've been joined to scorpion without knowing
Hi, my name is Ms Molefe N.T<br> <br> Few weeks back I have been approached by a scorpion field agent, she telling me about how affordable the policy is, then started asking for my details she then told me its just for being contacted to join a policy I can afford but I further told her that I am a student and can't afford any premiumsn, Then at the beginning of the month I received a message that the transaction could not be made due insufficient funds. Please I need the policy to be canceled because I did not sign for any policy.<br> <br> I need your urgent attention
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Scorpion Legal Protection's replyOfficial
15 Oct 2015, 11:52Hello TyronMolefe ,
Thank you for raising the query with Scorpion and kindly accept our apologies for any inconvenience arising from the issue . We have contacted you urgently by phone to resolve your complaint and to confirm that we are cancelling the policy.
We are also investigating a case against our agent for poor handling of your personal details. The appropriate action will be taken when this investigation is concluded. We trust that this resolves the matter to your satisfaction. Kindly give us feedback on the conclusion of this matter
Thank you
Rob Smith
Thank you for raising the query with Scorpion and kindly accept our apologies for any inconvenience arising from the issue . We have contacted you urgently by phone to resolve your complaint and to confirm that we are cancelling the policy.
We are also investigating a case against our agent for poor handling of your personal details. The appropriate action will be taken when this investigation is concluded. We trust that this resolves the matter to your satisfaction. Kindly give us feedback on the conclusion of this matter
Thank you
Rob Smith
Scorpion Legal Protection's reply15 Oct 2015, 11:52
Official
Hello TyronMolefe ,
Thank you for raising the query with Scorpion and kindly accept our apologies for any inconvenience arising from the issue . We have contacted you urgently by phone to resolve your complaint and to confirm that we are cancelling the policy.
We are also investigating a case against our agent for poor handling of your personal details. The appropriate action will be taken when this investigation is concluded. We trust that this resolves the matter to your satisfaction. Kindly give us feedback on the conclusion of this matter
Thank you
Rob Smith
Thank you for raising the query with Scorpion and kindly accept our apologies for any inconvenience arising from the issue . We have contacted you urgently by phone to resolve your complaint and to confirm that we are cancelling the policy.
We are also investigating a case against our agent for poor handling of your personal details. The appropriate action will be taken when this investigation is concluded. We trust that this resolves the matter to your satisfaction. Kindly give us feedback on the conclusion of this matter
Thank you
Rob Smith