LN
Lakhir N

1 reviews | Active since Feb 2020

04 Apr 2022, 07:03

HORRIBLE SERVICE FROM SCORPION LEGAL WAITING FROM 2018

They keep you updated to a limited time then they stop responding to all your emails no communication from the attorneys.if knew the service was so horrible I would of never took the service I'm waiting from 2019 for my money I'm going to report this to the ombudsmans I waited to long and paid to much to experience horrible service like this

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply08 Apr 2022, 14:28
Official
Dear Lakhir
 
We acknowledge receipt of your complaint on this platform for which we thank you. 
 
We confirm that Ms Thava Naidoo  Regional Manager responsible for our Labour claims department , has contacted you regarding this complaint and that he has discussed it with you in full detail. 
 
Once again, we wish to apologize for the delay encountered in attending to your matter and have taken necessary steps to ensure this is corrected. 
 
We trust this is in order and will let us know should you require further assistance or clarity through Ms.Thava Naidoo   on ***and/or Our Customer Care Department can also be contacted on ***where our staff will gladly assist you. 
 
Thank you kindly, 
   
 Nthabiseng Phetla 
  
 Customer Care Officer