LN
Lakhir N
1 reviews | Active since Feb 2020
11 Aug 2020, 07:24
Horrible service from scorpion legal
Horrible service from scorpion legal protection the attorneys appointed were really rude now I'm facing legal from absa.i have requested a change of attorney to no avail My policy has also been suspended yet I have made arrangements to pay services sucks from 3rd party attorneys
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Replies (2)LN
Lakhir N's updateReviewer Update
14 Aug 2020, 09:19Once again scorpion legal team is a disappointment if your 3rd party lawyers had the correct information please do a investigation on the notice of bar that was handed emailed to me the date was changed and the recived signture is the same. If this matter goes go I am going to report this to ombudsman and law society.
LN
Lakhir N's update14 Aug 2020, 09:19
Reviewer Update
Once again scorpion legal team is a disappointment if your 3rd party lawyers had the correct information please do a investigation on the notice of bar that was handed emailed to me the date was changed and the recived signture is the same. If this matter goes go I am going to report this to ombudsman and law society.
Scorpion Legal Protection's replyOfficial
14 Aug 2020, 09:48 Dear Lakhir
Thank you for bringing your concerns and frustrations to our attention.
We are sorry to hear that you are still unhappy with the firm of attorneys allocated to assist you with your matter.
Please be advised that we are escalating same to Ms. Liz Nair, Regional Manager responsible for our Civil Claims Department, who will make contact with you within 24 hours to personally address this concern with you.
Thank you for bringing your concerns and frustrations to our attention.
We are sorry to hear that you are still unhappy with the firm of attorneys allocated to assist you with your matter.
Please be advised that we are escalating same to Ms. Liz Nair, Regional Manager responsible for our Civil Claims Department, who will make contact with you within 24 hours to personally address this concern with you.
Should you wish to clarify anything regarding this we kindly advise you to contact Ms. Liz Nair,on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose
Customer Care Manager.
Faith Mpungose
Customer Care Manager.
Scorpion Legal Protection's reply14 Aug 2020, 09:48
Official
Dear Lakhir
Thank you for bringing your concerns and frustrations to our attention.
We are sorry to hear that you are still unhappy with the firm of attorneys allocated to assist you with your matter.
Please be advised that we are escalating same to Ms. Liz Nair, Regional Manager responsible for our Civil Claims Department, who will make contact with you within 24 hours to personally address this concern with you.
Thank you for bringing your concerns and frustrations to our attention.
We are sorry to hear that you are still unhappy with the firm of attorneys allocated to assist you with your matter.
Please be advised that we are escalating same to Ms. Liz Nair, Regional Manager responsible for our Civil Claims Department, who will make contact with you within 24 hours to personally address this concern with you.
Should you wish to clarify anything regarding this we kindly advise you to contact Ms. Liz Nair,on *** or our Customer Care Department on ***where our staff will gladly assist you.
Thank you kindly,
Faith Mpungose
Customer Care Manager.
Faith Mpungose
Customer Care Manager.