ML
Maropeng L

1 reviews | Active since Oct 2018

20 Jan 2026, 05:15

Horrible customer service

I have lodged a 2 claims with them o the first week of January and even today my matter is not even assigned. I'm the one who is calling them while they don't bother to even give me feedback. I thought joining scorpion will remove my stress since they will be my voice however its just a waste of time. Im definitely going to cancel my membership and go to another company. The matter that can be resolved within one day is waiting for 14 days to be assigned. Yesterday when I called I spoke to a consultant who was so rude and ready to dismiss me with the 14 days waiting time. So my matter is waiting for 14 days to be assigned. Its like she was coming from sleeping. So ****ed off.

0
Replies (1)
ML
Maropeng L's update20 Jan 2026, 05:34
Reviewer Update
This is the guy who previously handled my matters and I doubt he is still there. Yours faithfully
M Hadebe
Scorpion Legal Protection (Pty) Ltd
Authorised FSP 15960
Branch: Specialist: Tax
Tel: ***.
I think clientele is a way to go. Im canceling my membership period. I have been their member for more than 20yrs and I think my money is no longer good enough for them.