lM
loyiso M
1 reviews | Active since Mar 2018
06 Aug 2020, 14:29
Hopeless
I'm shocked that as a Premium Client, I' writing a review about a matter that started 2014, till today I'm still praying for a conclusion to this civil dispute. And now it's becoming worse because there's a lot of SILENCE, meaning that I can go months without getting any updates on the case and when inquiring, I will simply get an reply from Scorpions Durban head office which will honestly not assist me but also inquire as well. I'm not getting the assistance I hoped for when I joined Scorpion. 6 years and counting...
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Scorpion Legal Protection's replyOfficial
06 Aug 2020, 15:28Good day Loyiso
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Liz Nair the Regional Manager responsible for our Claims department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer
Care Department at **********should you require further assistance or clarity on anything.
Thanks and Regards,
Nthabiseng Phetla
Customer Care officer
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Liz Nair the Regional Manager responsible for our Claims department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer
Care Department at **********should you require further assistance or clarity on anything.
Thanks and Regards,
Nthabiseng Phetla
Customer Care officer
Scorpion Legal Protection's reply06 Aug 2020, 15:28
Official
Good day Loyiso
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Liz Nair the Regional Manager responsible for our Claims department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer
Care Department at **********should you require further assistance or clarity on anything.
Thanks and Regards,
Nthabiseng Phetla
Customer Care officer
We acknowledge receipt of your review registered on this platform for which we thank you.
We take our customers' concerns very seriously and have thus escalated same to Liz Nair the Regional Manager responsible for our Claims department ,who should make contact with you within the next 24 hours.
We trust you'll find this in order and will let us know, through our Customer
Care Department at **********should you require further assistance or clarity on anything.
Thanks and Regards,
Nthabiseng Phetla
Customer Care officer