NN
Nkosilathi N

1 reviews | Active since Aug 2018

30 Aug 2018, 11:30

Great service

i called in to cancel my policy as i haven't received the card or any documents in over 3 months, Veronica Mbongwa took my call from their call center, gave me exceptional service and instead of cancelling i actually upgraded the policy and as agreed she sent me all the relevant information to my email within a space of 5 mins after the call. Im happy about her 5 star service.

thank you...Vero big up to you Nkosilathi

0
Replies (1)
Scorpion Legal Protection
Scorpion Legal Protection's reply30 Aug 2018, 12:10
Official

Hello Nkosilath,

Wow!!! Very powerful words of encouragement. Thank you so much for such a nice compliment.

We are grateful for this encouraging feedback and will be sure to bring this to our employee's attention as well.

To you Veronica Mbongwa , Magnificent! Keep up the good work.

Thanks and Regards,

Faith Mpungose,

Customer Care Manager