1 reviews | Active since Aug 2018
Great service
i called in to cancel my policy as i haven't received the card or any documents in over 3 months, Veronica Mbongwa took my call from their call center, gave me exceptional service and instead of cancelling i actually upgraded the policy and as agreed she sent me all the relevant information to my email within a space of 5 mins after the call. Im happy about her 5 star service.
thank you...Vero big up to you Nkosilathi
Hello Nkosilath,
Wow!!! Very powerful words of encouragement. Thank you so much for such a nice compliment.
We are grateful for this encouraging feedback and will be sure to bring this to our employee's attention as well.
To you Veronica Mbongwa , Magnificent! Keep up the good work.
Thanks and Regards,
Faith Mpungose,
Customer Care Manager
Hello Nkosilath,
Wow!!! Very powerful words of encouragement. Thank you so much for such a nice compliment.
We are grateful for this encouraging feedback and will be sure to bring this to our employee's attention as well.
To you Veronica Mbongwa , Magnificent! Keep up the good work.
Thanks and Regards,
Faith Mpungose,
Customer Care Manager
